← Back to Home

Terms of Service

Last updated: 31 July 2025

1. Welcome to Aurora—Agreement to Terms

These Terms of Service (“Terms”) are a contract between Papp Gergely Matyas, sole proprietor, Pomázi út 2, 2011 Budakalász, Hungary (“we”, “us”, “our”), and you (”you”, “your”). They govern your use of the Aurora mobile application and related features (the “Services”, “App”).

By creating an account, starting a free trial or subscription, or using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.


2. Who can use the Services

You must be 18 years or older to use the Services. Do not use the Services if you are under 18. Our Services are not designed nor intended for children or anyone under 18.

We implement technical measures to prevent individuals under 18 from creating an account or otherwise using the App. If we become aware that someone under 18 may have provided us with personal data, we will investigate and, if applicable, delete the account and remove the data.


3. Important disclaimers

3.1 No medical or nutritional advice

The App provides informational content only (including scores and product assessments). It does not provide medical or nutritional advice and is not a substitute for consultation with a qualified professional. Do not delay or disregard professional advice because of something you read in the App. Always check product packaging—especially for allergens.

3.2 Access to external resources

The App may link to or surface external resources (for example, scientific studies). Those resources are governed by their own terms and policies. We do not control them and are not responsible for their content, availability, or any harm arising from their use.

3.3 Content shown in the App

Information in the App is indicative and general, provided “as is” and “as available.” We do not guarantee the relevance, accuracy, or completeness of the data shown. You use the App at your own risk and remain solely responsible for your product choices.

3.3.1 Label information and our Database

Our database is supplied by: (i) user contributions (photos of the product and label information extracted from those photos), and (ii) third-party sources that provide label information. We do not perform laboratory analysis. The database evolves as labels change; errors or detection gaps may occur. It is your responsibility to check the current packaging to confirm composition (especially for allergens).

3.3.2 Algorithmic evaluations

Our evaluations, scores and ingredient flags are algorithmic opinions provided for general information only. They may not reflect the latest research, regulatory developments or your individual circumstances, and should not be relied on as medical or nutritional advice.

3.3.3 Recommendations and rankings

If the App suggests alternatives, shows recommendations, or ranks products, those outputs reflect our opinions and may not match product availability or your preferences. We do not guarantee that a recommended product exactly corresponds to the one scanned or that it will be available from a given retailer. A low rating or the term “bad” indicates our algorithmic opinion on comparative nutritional or ingredient attributes; it does not mean a product is unsafe or unfit for consumption. Always verify suitability by checking the physical packaging and, where necessary, consulting a qualified professional.


4. Account registration & security


5. Subscriptions, free trials, billing & refunds

Where purchases happen. All purchases are handled by the App Store or Google Play (each, an “app store”, and together, the “app stores”). Their terms and billing rules apply.

Plans & auto-renewal. We offer monthly and annual subscriptions. Subscriptions auto-renew unless you cancel at least 24 hours before the current period ends. Renewal is charged by the app stores; renewal timing may occur within 24 hours before the period ends.

Free trial. We may offer a 7-day free trial. When the trial ends, the paid plan starts automatically and the app store charges the price shown unless you cancel before the trial ends. Intro offers and trials may be limited by the app stores’ eligibility rules.

Manage or cancel. You can view, change, or cancel your subscription in your App Store or Google Play settings. Deleting the App or your in-app account does not cancel your subscription.

Prices & changes. We may change subscription prices and run tests or promotions at any time. Active subscribers will be informed by the relevant app store if required by its rules. If you don’t agree to a new price, cancel before renewal. Taxes may apply; the final price appears on the app store confirmation screen.

Refunds.

Right of withdrawal (EU/UK). By starting a trial or subscription, you request immediate access to the digital service and agree that your 14-day withdrawal right ends once full access begins. This does not affect any rights you may have via the app stores or under mandatory consumer law.

Billing issues. We don’t collect or store your payment details; billing is processed by the app stores. If a charge fails, the store may retry or pause access.


6. Your rights and obligations

6.1 How you may use the Service

You agree to:

We may suspend or delete accounts that break these rules.

6.2 Adding products

When information is missing about a product, you can add the missing information by uploading photos you took of the packaging and entering the label details requested in the App. Provide information accurately and only from the packaging—don’t copy from other websites. Only add products in the supported categories. Make sure you have the rights to the photos you upload and avoid photos with people or personal data.

Contributor licence. You keep ownership of your photos and text. You grant us a licence to use them to operate and improve the Service (see Section 7 – Intellectual property).

6.3 Editing product information

If you spot missing or wrong details, you can edit the product information or report an error. We’ll review and update within a reasonable time. Deliberately removing correct information or adding false data may result in content removal and account suspension or deletion. We may also remove content we reasonably believe is unlawful or violates these Terms.

6.4 Responsibility for your contribution

You’re responsible for what you upload. To the extent permitted by law, you agree to indemnify us for reasonable losses (including reasonable legal fees) arising from a third-party claim that your uploaded photos or label text infringe their intellectual-property or privacy rights, or from your clearly illegal use of the Service (e.g., scraping or distributing malware)—but only to the extent the claim is caused by your conduct. We’ll promptly notify you of any claim, keep control of the defence, and you won’t be responsible for any settlement you didn’t approve (approval not to be unreasonably withheld).


7. Intellectual property rights

7.1 Our rights

The Services—including the App, software, designs, text, logos, methods, algorithms, scoring models, and databases—are owned by us or our licensors and protected by IP laws. These Terms do not transfer any of our intellectual-property rights to you.

We grant you a personal, non-exclusive, revocable, non-transferable licence to use the Services for the duration of your use and only as permitted by these Terms. This licence does not include any right to access, use, disclose or derive the source code. We reserve all rights not expressly granted.

We may remove content and/or suspend or delete accounts that infringe IP rights or misuse our materials, without compensation and without prejudice to further legal action.

7.2 Your uploads

You own the photos and text you upload. You grant us a worldwide, royalty-free, perpetual, irrevocable, transferable and sublicensable licence to host, store, reproduce, adapt (including OCR/extraction), translate, create derivative works (e.g., structured label data), publish, display and distribute your uploads to operate, improve and promote the Services. To the extent permitted by law, you waive rights that would prevent us from exercising this licence, and you agree we may moderate or remove content.

7.3 Extracted label data and our database

The label data extracted from uploads and our compiled database (including its structure and arrangement) are protected by intellectual-property laws and/or other applicable rights. We may use and reuse this data to operate and improve the Services, without prejudice to any rights individuals may have under data-protection law.

7.4 Third-party rights

Elements belonging to third parties (for example, brands, trademarks, logos, images or texts) remain the property of their respective owners and are displayed for information only. You must respect third-party rights and not copy, use, or exploit those elements except as allowed by law.

7.5 Licence to you

Your licence is for personal, non-commercial use. You may not copy, scrape, bulk-export, resell, or build a competing service from our data, nor reverse engineer or bypass technical protections.

7.6 Feedback

If you send ideas or suggestions, you grant us a perpetual, worldwide, royalty-free licence to use them without compensation.


8. Warranty disclaimer & limitation of liability

8.1 No warranties

The Services are provided “as is” and “as available.” To the extent permitted by law, we disclaim all warranties (express or implied), including merchantability, fitness for a particular purpose and non-infringement. We do not guarantee that the Services will meet your requirements, be compatible with every device or system, operate without interruption, be error-free, or that defects will be corrected. This does not affect any rights you have under mandatory consumer law.

8.2 Service availability

The Service may be suspended, limited or changed for maintenance, security or technical reasons, or due to factors outside our control (e.g., network failures, third-party-provider outages, or app-store issues). Any such circumstance, as well as natural disasters, war, acts of government, labour disputes, or widespread internet failures, is a Force-Majeure Event—an event beyond our reasonable control. We provide no service-level agreement or uptime guarantee.

8.3 Limitation of liability

To the extent permitted by law:

8.4 Beta features and experiments

From time to time we may offer preview, beta or experimental features. These are provided as is, may change or be withdrawn at any time, and may be less reliable than mainline features.


9. Governing law

Informal resolution first. Most issues can be solved quickly—email gergo.vigapps@gmail.com and we’ll try to help.

Governing law. These Terms and any dispute or claim arising out of them are governed by Hungarian law, without regard to conflict-of-law rules.

Courts. The courts of Budapest, Hungary shall have jurisdiction. If you are a consumer in the EU/EEA or the UK, mandatory consumer-protection rules of your country of residence still apply, and where the law allows, you may bring proceedings in your home courts.


10. Termination

Your rights. You can delete your account at any time (or email gergo.vigapps@gmail.com and we’ll help). Deleting your account does not cancel your subscription—manage cancellations in your App Store or Google Play account settings.

Our rights. We may suspend or terminate your access (with or without notice) if you breach these Terms, use the Service unlawfully, create risk or harm, or if we are required to do so by law or a third-party platform.

Effect of termination. Your right to use the Service ends immediately, and any licence we granted to you ends. We handle your personal data according to the Privacy Policy. Extracted label data and our database remain with us (see Section 7).

Refunds. We don’t provide refunds for partial billing periods except where required by law. For purchases made through app stores, their policies apply (see Section 5).

Survival. Sections 3, 5, 6, 7, 8, 9, 10 and 11 survive termination.


11. Changes to these terms

We may update these Terms from time to time. If we make material changes, we’ll notify you by email and with an in-app notice before the update takes effect. The “Last updated” date tells you when they were revised.

If you don’t agree to the updated Terms, stop using the Service and cancel any subscription in your App Store/Google Play account settings. Your continued use after the effective date means you accept the changes.


12. Contact

If you have any comments or questions on any part of the App or any part of these Terms of Use, require support, or have any claims, please contact us at gergo.vigapps@gmail.com


13. Miscellaneous

Entire agreement. These Terms (and our Privacy Policy) are the entire agreement between you and us about the Services.

No waiver. If we don’t enforce a provision, that doesn’t mean we waive it.

Severability. If any provision is unenforceable, the rest remain in effect.

Assignment. You may not assign these Terms. We may assign them in connection with a merger, acquisition, or transfer of the Service.

Language. If these Terms are translated, the English version controls.

App stores. The App Store and Google Play are not responsible for providing support or handling legal claims related to the Services. They may be third-party beneficiaries of store-related terms and may enforce those terms.